DELIVERY 

Delivery is only made after confirmation of payment by the seller's banking institution.
The products are delivered to the address indicated by the customer on the online form serving as a purchase order, the customer must ensure its accuracy.
Any package returned to the seller due to an incorrect or incomplete delivery address will be reshipped at the customer's expense.
Except in cases of force majeure, delivery occurs, according to the method chosen by the customer, within the following time frames: 6-7 days Tracking number " postal delay "

                    DELAY IN DELIVERY AND TERMINATION

In the event of a delay in delivery, the seller will inform the customer, who may terminate the contract and request a refund within 14 days of such termination.
A full refund of the product and delivery costs, or reshipping costs if applicable, will then be made.
This termination of the contract must be sent in the following manner:

 

Any notice not made in accordance with the rules defined above and within the time limits specified cannot be taken into account and will release the seller from any liability towards the customer.

If at the time of delivery, the original packaging is damaged, torn, opened, the customer must then check the condition of the products. If they have been damaged, the buyer must refuse the package and note a reservation on the delivery note.
The customer must indicate on the delivery note, and in handwritten form, any anomaly concerning the delivery.
The verification of the products is considered to have been carried out as soon as the customer, or a person authorized by him, has signed the delivery note.
The customer must, where applicable, inform the seller of his reservations according to the following terms:

publisher at the following email address: Support@shopping111.com Contact Form  

The site   https://shopping111.com/

The publication director of the site is: Shopping 111

 

Any reservation not made in accordance with the rules defined above and within the time limits specified cannot be taken into account and will release the seller from any liability towards the customer.

Upon receipt of the complaint, the seller will assign an exchange number for the product(s) concerned and communicate it by email to the customer.

In the event of a delivery error and/or non-conformity of the products with the information on the order form, the customer must submit a complaint to the seller on the day of delivery or at the latest on the first working day following delivery.
The complaint may be made in accordance with the following terms:

publisher at the following email address: Support@shopping111.com Contact Form  

The site   https://shopping111.com/

The publication director of the site is: Shopping 111

Any claim not made in accordance with the rules defined above and within the time limits specified cannot be taken into account and will release the seller from any liability towards the customer.

The product to be exchanged or refunded must be returned to the seller in its entirety and in its original packaging, according to the following terms: 14 days 

Any claim or return not made in accordance with the rules defined above and within the time limits will not be taken into account and will release the seller from any liability towards the customer.
Any product to be exchanged or refunded must be returned to the seller in its entirety and in its original packaging. The return costs are the responsibility of the customer.

                      PRODUCT WARRANTIES
The seller guarantees the conformity of the products to the contract.
The customer may make a request under the legal guarantee of conformity, in accordance with the provisions of articles  2. 522-2 55 8252 52 85 822822252822 , or under the guarantee of defects in articles  2522 22 85885228 55 8252 88888 .
The customer is informed that the seller is not the producer of all the products presented within the meaning of Law No.  82-828 55 28 258 2882 52852882 5 85 52822285888822 55 2582 528 25255828 5222825255 .

The customer has a period of 2 years from the delivery of the product to implement the legal guarantee of conformity.
As such, he can choose between repair or replacement of the good, under the conditions provided for in article  2. 522-8 55 8252 52 85 822822252822 .
The customer is not required to provide proof of the existence of a lack of conformity, within 6 months (24 months from March 18, 2016, except for used goods) following the date of delivery of the product.

The customer, if he implements the guarantee of defects provided for in articles  2522 22 85885228 55 8252 88888 , may choose between the resolution of the sale or a reduction in the price, in accordance with article  2522 55 8252 88888 .

The seller offers the customer a commercial guarantee covering the conformity of the products and ensuring in the event of non-conformity the reimbursement of the purchase price, the replacement or the repair of the product, for the following period:  1 year .
This guarantee does not cover defects caused by abnormal or faulty use or resulting from a cause external to the intrinsic qualities of the products.
This guarantee is not exclusive of the application of the guarantees provided for in 9.1 and 9.2.